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    Dialpad: Intelligent Communications Platform for the Modern Business

    Top 10 Collaboration Solution Companies - 2019

    A large part of an organization’s success depends on how cohesive and in-sync its workforce really is. A smooth and frictionless collaboration among the employees is the linchpin of enhanced business results. Moreover, with technology, remote working, and commute-dependant job roles, it has become paramount for companies to embed the value and deeper understanding of working collaboratively. According to a recent Salesforce survey of over 1400 corporate executive, worker, and educators, 86 percent of them believed that collaboration was necessary to avoid workplace failures.

    For collaboration to propagate in an organization, a robust communication system is a must. To ensure a stronger communication system among the employees, businesses are emphasizing on unified communications (UC) as a crucial element that can enable optimal performance and positive user experience. With this in mind, service providers are combining the latest cloud, social, video, and mobile technology to offer innovative UC solutions where employees from across the borders can engage to work together on similar projects. As a result, companies have experienced increased ROI, intelligent decision making and better risk-management. Firms have also put their trust in the collaboration service providers to alleviate the hassle of scheduling meetings and unified conferencing. Through high-quality video calling and simpler joining process, the organizations are enjoying global multi-site connectivity, reliable business continuity, and faster delivery of expected goals guided by the service provider.

    Furthermore, numerous firms are also investing their time and resources on technologies that simplify the customer problems by integrating the collaboration software with other management solutions. This is paving the way for comprehensive collaboration in the internal as well as the external part of communication channels with an easy-to-manage system. While some are invested in deploying and connecting collaboration solutions, some are exercising advisory services ensuring that business organization builds a sturdy foundation to be able to implement the new upgrades entirely.

    In 2019, artificial intelligence (AI) and machine learning (ML) are emerging as increasingly favorable technologies for collaboration in several industries. More and more global organizations are adopting AI with the aim to increase accuracy in data transaction and allow workers to channel time and effort in working with one other to deliver superior results. Lastly, experts have come to believe that the collaboration at the workplace can create better outcomes with its fastening efficiency and new and proactive software induction, years over years. In order to understand the depth of these industry trends shaping the communication and collaboration space, it has become critical for CIOs to choose the right technology and select the appropriate vendors that are at the forefront of efficiently tackling such challenges across the collaboration technology realm.

    To help CIOs negotiate this now burgeoning landscape, APAC CIO Outlook’s distinguished panel comprising of CEOs, CIOs, VCs, industry analysts along with its editorial board have reviewed the most promising collaboration service and consulting firms and shortlisted the ones spearheading the charge toward fulfilling the rising demands of the industry. The listing offers a look at how these companies are enabling business leaders to gain comprehensive knowledge for strategizing business growth.

    We present to you APAC CIO Outlook’s "Top 10 Collaboration Solution Providers - 2019".

    Top Collaboration Solution Companies
    Top 25 Collaboration Solution Companies - 2016

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    Top Collaboration Solution Companies

    Dialpad

    Dialpad

    Dialpad is the only AI-driven, cloud-native business communications platform. Dialpad’s products are built on the Google Cloud Platform for unmatched security, reliability, and scalability. The company’s suite covers the full range of modern business communications needs as their UberConference and Call Center solutions are powered by VoiceAI. Dialpad’s mission is to make business communications great. The company’s customers include WeWork, Uber, Motorola Solutions, Domo, and Xero. Today more than 55,000 of the world’s most innovative businesses use Dialpad and its seamless integrations with Google G Suite and Microsoft Office 365 to be more productive

    dialpad.com

    689Cloud

    689Cloud

    689Cloud is a cloud content collaboration platform that allows users to protect, track, and control files after dissemination. Unlike other cloud storage or file sharing solutions, 689Cloud provides the end-to-end security and visibility that today's enterprises require. The platform can block screen captures, control printing, and editing, and even revoke access remotely for files that have already been shared and downloaded. Based in Vietnam, the Company is advancing the digital transformation of enterprises in Asia and offers solutions for financial institutions, government, education, research and development, retail, and manufacturing

    ezTalks

    ezTalks

    ezTalks Technology Company Limited is a professional videoconferencing service provider, a pioneer of modern video technology with 6+ years’ experience on uniting virtualization, mobility management, networking and SaaS solutions to enable new ways for businesses. Its solution offers first-rate video, audio, and wireless screen-sharing experience across Windows, Mac, iOS, and Android systems. ezTalks concentrate on research and development of video conferencing technology, while continually working for reducing customer costs and simplifying operations, their global conferencing cloud is growing more and more powerful and stable. Today, the business is able to support customers to host an HD video conference with unlimited meeting rooms with 10000 participants in each

    Hack Days

    Hack Days

    Hack Days Australia, a Vivify Labs run venture, are a passionate and experienced team excited about helping organizations uncover the benefits of internal innovation and creative thinking using unique Hack day experiences. The business’s mission is to work closely with organizations to understand its needs and deliver an unparalleled, personalized Hack Day experience, which provides benefits that are relevant to your specific organization and its expectations. The business’s philosophy is to build an authentic, ongoing relationship with every company that they work with. Hack Days also genuinely enjoys immersing itself into the process of learning more about what they do and how they can personalize a hack day experience that will suit their specific needs

    IceWarp

    IceWarp

    IceWarp Mail Server is a highly integrated messaging platform designed to meet all of the modern communication needs. It combines secure emails, scheduling, real-time collaboration, cloud storage and document editing, Microsoft Outlook integration, desktop tools including a personal desktop email client and an alternative office suite. Some of the business’s specialities include mail server, groupware, mobility, messaging, unified communication server, VoIP, Cloud services, collaboration, hosted email, and team collaboration. The business’s goal is to always innovate through its services according to current trends and feedback from more than 50,000 actual customers

    Jingou

    Jingou

    Beijing Jingou Information Technology Co., Ltd. (abbreviated as Jingou) was established in 2005 and is a leading company in the internet industry of Chinese enterprises. The business aims at connecting today’s work-related people, things, tools, and activities with unique technology. Their unique business model promotes this goal to quickly become one of the largest internetwork platforms in China, with more than 3.6 million corporate users. In May 2015, Series B received a USD 60 million investment from Tiger Global Fund, setting a record for Chinese companies’ internet industry financing

    PeopleLink

    PeopleLink

    PeopleLink builds software products that make everyday business interactions within the organization and with the outside world smarter. The company creates nextgen worker and customer experiences through design and technology. PeopleLink develops software products to help enterprises operate like new age Unicorns that have revolutionized customer experiences. The company has also built products for superior video collaboration across teams, regardless of where they are. Founded in 2007, PeopleLink has emerged as India's first ISO 9001-2008 certified Video Conference Company. PeopleLink has a strong and agile partner network to connect with its esteemed partners across 25 countries globally

    Vivid Solutions

    Vivid Solutions

    VIVID SOLUTIONS is a software development company that creates and implements innovative solutions for a variety of computing needs. The business is a customer-focused, results-driven organization continually striving to exceed customer expectations while delivering high quality and cost-effective solutions. Microsoft Dynamics CRM 2011, .NET development, java development, ESRI technologies, oracle development, SQL server development, cloud development, Google earth, and virtual earth are some of the key offerings by VIVID. With a focus on quality and value, the business works closely with its clients to identify the strategic needs of their business to determine the technology capabilities required to support their goals. Additionally, the company also helps its clients navigate their specific situation to enable them to address technology-related decisions and create enduring results confidently

    Vocera Communications, Inc.

    Vocera Communications, Inc.

    The mission of Vocera is to simplify and improve the lives of healthcare professionals and patients while enabling hospitals to enhance the quality of care and operational efficiency. Established in 2000, Vocera continues to offer the leading platform for clinical communication and workflow. More than 1,400 hospitals and health systems around the world have selected the business’s solutions to enable care teams to text securely using smartphones or make calls with their hands-free, wearable Vocera Badge. Interoperability between their platform and more than 140 clinical systems helps reduce alarm fatigue, speed up staff response times, and improve patient care, safety, and experience. In addition to healthcare, Vocera is at home in hotels, nuclear facilities, libraries, retail stores, and more

    Xcellink Group

    Xcellink Group

    Xcellink provides the perfect blend in Infocomm Technology. Over the past two decades, the company has evolved as a trusted vendor partner to high-growth global companies, established local enterprises, and government-linked corporations. Xcellink has delivered over SGD$150 million worth of operations management services in the past decade to support its clients in their strategic IT deployments. The company’s long-standing ICT services experience is wide-ranging in the domains of data centre operations, network command center operations, IT security operations, technical helpdesk services, onsite field services, applications support, and IT assets staging operations

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